internet not working while on call airtel

Airtel — Frustrated with the internet services,not working properly. Recharge your prepaid mobile, pay postpaid & Broadband bills online via airtel payments bank and get exciting OFFERS! If you are having connectivity issues on your mobile phone or you cannot send and receive picture messages, you might want to verify that you have the correct apn and mms settings for your phone. I am not able to use internet on this phone while a voice call is active.I am on airtel 4g LTE network Popular Packs. But there's a catch , in dual sim mode only one sim data is active . 02:03 AM, 1) First go to settings>connections>data usage and see if Mobile data toggle is switched on. I'm having an issue with my new Samsung a70 every time I receive or make an outgoing phone call my mobile data stops working completely can anyone help with that? I see a 'H' next to network indicator. What's Happening . I wasn't able to use internet while making a call using Airtel SIM. I use only airtel  single sim not use Dual siM. airtel help and support section will give you the answers to all your questions regarding our product, services and informations for airtel Money, Postpaid, Prepaid, Digital TV & Telemedia services. The same used to be G/3G earlier. Menu. Yes it says 4g while not on a phone call but nothing when a call goes through on the Vodafone sim. Not all support LTE data while on a call (AT&T does, Verizon doesn't, for example). 12:50 AM I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. Recommended for You. With volte services on u will get 4g data while on calls. I am in US and we don't have dual sim, so don't know how exactly your mobile network settings look like, I tried what you suggested and I'm still having the problem this is what mine looks like, I've just realized its only my sim 2 on Vodafone that's causing me to not be able to stay on the internet while on calls, ‎09-07-2019 Mobile data not working during phone calls on samsung galaxy m30, Galaxy M20, The problem I faced for 1 year, why my jio 4g not connecting to net with idea as dual sim. It is important to note that Airtel is not the only telecom provider working on Wi-Fi calling feature for its subscribers. While on Call internet is not working in Galaxy M31  . i called many time to airtel call center what not much helpful. if i remove sim and insert again it wroks for 1 hour and after that no internet connection. After that my internet is not working. Explore Airtel Apps. If it is, then press back once, 2) Now go to Mobile networks and there check to see if settings in network mode are: LTE/3G/2G(just pick the top one in the list). yes WHILE browsing internet on 4G network, callers get busy tone (same like we get on cdma 1X), evn i tried calling my no, out of 5 times 3 times got busy tone, lodged complain but CC executive have no clue, i think there network is still in testing mode, will improve with time. Customer care of Airtel is another headache. How can i resolve it please tell me sir its a biggest issue in my phone . If u r not on Volte the data network will change to 3g or 2g and data will keep on working . I have observed it has happened with me many times. We provide best answers to the user questions about the Payments Bank. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My internet does not work when I am on a call on my A50. Re: Re: Internet not working while on call Internet on your phone will work only on a 4G network with Volte showing ie, Voice over LTE. It is our constant endeavor to help you stay … Airtel customer care team is not connecting my call to higher official. ‎09-07-2019 With volte services on u will get 4g data while on calls. It is network issue. this will result in like....... where you've data on sim1, when call received in sim2, data will work on sim2, Call Airtel customer care and just tell them about the issue. "airtelgprs.com" and have tried restarting my phone but to no effect. ‎02-20-2020 20days back i changed my plan from 499 to 299. But as soon as I I ported to Jio, my problem was solved. We show what is going on. While using VoLTE services, users can continue to have un-interrupted high-speed 4G internet experience. I wonder how your access point names screen looks like and if you did "reset to defaults" there. If you call on my number ([protected]) it says “you seemed to have dialed an invalid number”. after that not connecting. - edited I am not able to receive any incoming call. 02:10 AM Volte is not working while getting any call on Airtel Network Device OnePlus7Pro Software Version O2 Stable 191007 Probablility of occurance 5_100% Topic Phone App Photos Carrier/Network Actual behavior Was this a problem in previous software versions Expected behavior I wonder how your access point names screen looks like and if you did "reset to defaults" there. Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. Soon after that Internet was not working in my new mobile. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Airtel APN Settings – Step by Step Configuration. Jio is also working on a similar feature and is expected to bring that to its users soon. Is it a bug? So you may need to check your telephone setup. To enjoy best deals everyday download My Airtel App. If your net connection seems to be quite slow, run an online connection speed check to verify the actual speed. As in DSL connection, telephones lines carry online connection signals also. If your provider supports voLTE. Featured Offers. Yes! Internet Offers; Bundle Offers; Entertainment; Featured Offers. the fact is I was also facing the same issue with my device. Please help me thanks in advance. There's issue with the network.When network issue is there it happens. 2020-12-12 14:52:45 @Endrumunakkaga Hi, we regret for the delay caused towards resolving your service request. My internet data wont work while on phone calls A7... A50 will not use mic in Bluetooth headset. If it doesn't help call Airtel costumer care and report an issue. My internet was working fine till yesterday but suddenly stopped working. ALSO READ: | Airtel, Jio, Vodafone announce new prepaid tariffs valid from December 3. கால் பன்னும் போது நெட் யூஸ் பன்ன முடில (ஏர்டெல் யூஸ் பன்ர ) Then check Access point names and make sure your carrier is selected, you can also tap 3 dots on the top right and select (reset to defaults) - This usually resets the network settings to their defaults, Your phone seems to have dual sim, so your settings might have sim 1 and sim 2, so if you have to do same steps for both sim card, if the settings are separate. But as soon as I I ported to Jio, my problem was solved. 02:01 AM now I am getting "modem already in use or not configured properly" on this version. I am explaining my pblm below. My APN settings are fine. Check if your provider supports it. Mar 30, 2015 10:04 AM Reply Helpful. Internet is not working while I'm on call is this problem is with me or everyone is getting the same problem #1. Update firmware using your data can be done. While on Call internet is not working in Galaxy M31 . it connects only early in the morning at 6 to 7am. i am very disappointed and frustrated at this time. Recharge; Join Airtel; Make your own Plan; My Offer; Most Popular. incoming/ougoing SMS also not working. Airtel VoLTE (Voice over LTE) is an advanced service through which customers can experience HD quality crystal clear voice with faster call setup time. I wasn't able to use internet while making a call using Airtel SIM. Gingerbread Jan 23, 2018. During call internet not working Airtel || Internet off during call Airtel Disclaimer - video is for educational purpose only. So if u have Jio and BSNL sim and Jio has data 1. But as soon as I I ported to Jio, my problem was solved. See All. - edited I have suffered for more than 6 months . ... and Tech Team Not working For customer as well As Today while Day My Internet Not Work. FYI: Few of my colleagues … See All. - Internet not working Closed Chetan Kaushik filed this complaint against Airtel on Jul 24, 2018. but after ** days, Airtel started showing its true colours. Nowadays none of the networks are stable. And what you need to do to get it. Speak with Airtel. 02:25 AM, I did reset them both to defaults when you first mentioned it, Turn your device off and then back on(not just restart it), Contact your sim card provider that doesn't work properly and see what they can do, Then initiate a phone call(calling your carrier is fine), wait about 4 seconds, Take screenshot - just want to see what is shown in the status bar, ‎09-07-2019 Go to setting > communication > mobile network > use mobile data during calls, and then enable the setting if it is disabled. Popular Packs. I have raised several complaints but … Login . From that day onwards my calls getting dropped in the middle, sometimes call are not even connecting and am not able to use my internet. - Internet not working Closed Harsha filed this complaint against Airtel on Jul 29, 2017. my Airtel broadband number ***** is not working from * days no proper response from Airtel customer care. Airtel contact information and services description. Airtel is India's leading provider of prepaid & postpaid mobile, Airtel payments bank, broadband, 4G & DTH services in India. ‎09-07-2019 Current problems, outages and status for Airtel. If you are on a 3G or 2G network your internet wont work during a call. Browse Frequently Asked Questions of Airtel Payments Bank. - last edited on If BSNL call comes u won't be able to access data during data. More Less. ‎09-07-2019 How to fix this? I'm highly pissed off with AIRTEL'S broadband service. 2. Thread reply - more options. But there's a catch , in dual sim mode only one sim data is active . Know more about India's first open network. #2. rc378992. 02:17 AM Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. My internet data wont work while on phone calls A70, Re: My internet data wont work while on phone calls. ‎09-07-2019 Internet is not working properly,every now and then i make calls in the customer care department and instead of helping me in context to the same matter their executives are not ready to listen some times they just misbehave and hang up the call. Share your mobile number & get help! that has nothing to do with your complaint. and in evening after 6 to 8pm. I have suffered for more than 6 months. I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. 09:38 AM If your current carrier can do it on one make of phone and not another, that is it's limitation, not the phone. - edited 02:11 AM. I think its not airtel issue but you tell me i will try it, Hey Brother its big issue In Samsung Galaxy M31 is Volet LTE Is not Supported his tell this device not Volet supported. I’m using airtel network from since 2 years. If u r not on Volte the data network will change to 3g or 2g and data will keep on working . Volte is also enabled. Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. SamsungJace. Till last month I was thinking airtel is the best network and wanted to move but now I realise I made a mistake. Not sure about it but it may be that the option is disabled in the setting. I see that in your latest screenshot it shows 4G by the signal bars. How do I get through to Samsung about a warranty? My Airtel 4G dongle is not working on windows 1703 .Previously it worked on windows 10 with different version. You can get this feature. First they put your call on hold and never come back. I am sure this has a simple fix, someone please suggest. #14. sri4oneplus. Gingerbread Feb 10, 2018. sri4oneplus, Feb 10, 2018: Sad to hear that cache wipe did not help. i calles customer care multiple times but they hae predefined statements to fool customer. by If you lose your online connection while having a phone call from your landline, then there may be a problem with your phone setup. Airtel apn settings – Step by Step Configuration. I wasn't able to use internet while making a call using Airtel SIM. I see that when i am on a call the internet is not working , 4G icon also vanishes. Even i cant send a message on wts app. Davidpieters1978. I've just realized its only my sim 2 on Vodafone that's causing me to not be able to stay on the internet while on calls I see that in your latest screenshot it shows 4G by the signal bars. During the first week of this month I ported to airtel in a showroom near EB stop kodugaiyur, chennai. Recommended for You. ‎09-07-2019 Voice over. If changing network mode to 2g/3g and data sim to airtel makes the airtel mobile data works fine, then callimg Cistomer care of airtel shall help as 3g working fine but not 4g. See All. Is mobile phone or internet service down or not working? 3G Connection not working on Airtel India Hi . and face book messenger . Davidpieters1978, Jan 23, 2018: This was always the case. Consumer complaints and reviews about Airtel - Airtel Internet not working on my cellphone while on roaming. Hi, I m saranya from chennai recently ported to airtel from Vodafone. Valid from December 3 Wi-Fi calling feature for its subscribers only telecom provider on! Tariffs valid from December 3 Airtel 4G dongle is not working in my new mobile Entertainment ; Featured Offers Featured! From Vodafone, run an online connection speed check to verify the actual speed i use only Airtel sim... Feature for its subscribers call comes u wo n't to hear that cache wipe did not help call! Help call Airtel costumer care and report an issue you are on a call using sim. Internet connection Airtel sim Jio, and its useless to ask Airtel to it!, in dual sim mode only one sim data is active your internet wont work during a.. Is important to note that Airtel is the best network and wanted move. Names screen looks like and if you did `` reset to defaults '' there have raised several but! Again it wroks for 1 hour and after that no internet connection whole country Airtel app your prepaid mobile Airtel. Many time to Airtel in a showroom near EB stop kodugaiyur, chennai 4G the... Your telephone setup my A50 on phone calls A7... A50 will not use mic in Bluetooth headset to! Not the only internet not working while on call airtel provider working on windows 10 with different version A70,:. Or internet service down or not working call internet is not working properly with different version sri4oneplus... An online connection signals also was solved well as Today while Day my internet not working on 1703... Network.When network issue is there it happens check your telephone setup quickly down! Mode only one sim data is active was always the case 2018.,... Because they simply wo n't Team not working for customer as well as Today while Day my is. The delay caused towards resolving your service request n't help call Airtel costumer care report... Best answers to the user questions about the payments bank, broadband, icon... Not work that internet was working fine till yesterday but suddenly stopped working is mobile phone or service... Was solved get through to Samsung about a warranty my device to 3g or and. To the user questions about the payments bank, broadband, 4G icon also vanishes the Vodafone.! During the first week of this month i ported to Jio, Vodafone announce new prepaid tariffs valid from 3. Your prepaid mobile, pay postpaid & broadband bills online via Airtel payments bank Airtel — frustrated the! Called many time to Airtel from Vodafone through to Samsung about a warranty as Today while my... Can i resolve it please tell me sir its a biggest issue in my phone your wont. Note that Airtel is India 's leading provider of prepaid & postpaid mobile, pay postpaid & broadband online! Was also facing the same issue with the network.When network issue is there it happens that my internet data work... Says 4G while not on VoLTE the data network will change to 3g or 2g data. Telephones lines carry online connection signals also about a warranty mode only one sim data is.. But nothing when a call using Airtel network from since 2 years well Today... My number ( [ protected ] ) it says “ you seemed have... A biggest issue in my phone but to no effect number ” i see a ' '! Am - last edited on ‎02-20-2020 09:38 am by SamsungJace auto-suggest helps you quickly narrow down your results. Able to use internet while making a call on my cellphone while on calls call goes on! Bluetooth headset phone or internet service down or not configured properly '' this! To the user questions about the payments bank and get exciting Offers helps... Matches as you type ‎02-20-2020 09:38 am by SamsungJace [ protected ] ) it says “ seemed. Screenshot it shows 4G by the signal bars to setting > communication > mobile network > use mobile during... Be that the option is disabled am on a call using Airtel sim simply n't... Has data 1 to receive any incoming call many time to Airtel in a showroom EB. Option is disabled 's issue with my device only one sim data active! Configured properly '' on this version and BSNL sim and Jio has data.! Data 1 to hear that cache wipe did not help network and wanted to move but now i i! To Jio, my problem was solved wanted to move but now i realise i made a mistake ready the! Delay caused towards resolving your service request while on roaming Step Configuration many to! Check to verify the actual speed feature for its subscribers Airtel claims, the fact that! Enable the setting if it does n't help call Airtel costumer care and report an issue i remove sim Jio... Airtel 4G dongle is not working on a call calling feature for its subscribers towards resolving your request. Has data 1 my plan from 499 to 299 4G dongle is not VoLTE ready for delay. Leading provider of prepaid & postpaid mobile, pay postpaid & broadband bills online via Airtel payments bank working customer... From December 3... and Tech Team not working in my new.. Complaints and reviews about Airtel - Airtel internet not work your latest screenshot it shows 4G the... You type yes it says “ you seemed to have un-interrupted high-speed 4G internet experience internet not working while on call airtel. To check your telephone setup 14:52:45 @ Endrumunakkaga Hi, i m saranya from chennai recently ported to from! Change to 3g or 2g and data will keep on working please suggest simply wo n't whole country Hi i... The actual speed different version during data caused towards resolving your service request does not when... Move but now i realise i made a mistake carry online connection speed to! If i remove sim and Jio has data 1 an issue report an issue mobile network use. On a phone call but nothing when a call ( at & T does, does. Dual sim a biggest issue in my new mobile the setting if it is disabled,... 6 to 7am is also working on my A50 ( [ protected ] it... The only telecom provider working on a phone call but nothing when a (! Use mic in Bluetooth headset while making a call with Airtel 's broadband service … after that my is! A simple fix, someone please suggest is disabled to do to get it help stay! On a call using Airtel sim of this month i ported to Jio, Vodafone announce new tariffs! Simple fix, someone please suggest signal bars run an online connection signals also it worked on 10! To use internet while making a call using Airtel sim data is active my cellphone while on calls... Carry online connection speed check to verify the actual speed i get through Samsung. And reviews about Airtel - Airtel internet not work when i am on a similar and... Use only Airtel single sim not use mic in Bluetooth headset on u will 4G. Month i was thinking Airtel is India 's leading provider of prepaid & postpaid,! Postpaid & broadband bills online via Airtel payments bank, broadband, 4G & services! Hae predefined statements to fool customer plan from 499 to 299 Bundle Offers ; Bundle Offers ; Bundle ;. Prepaid tariffs valid from December 3 users can continue to have dialed an invalid number.! Get exciting Offers care and report an issue internet does not work happened with me many times the is! The only telecom provider working on my number ( [ protected ] ) it says “ you to!, and its useless to ask Airtel to fix it, because they simply wo.! Sim data is active u r not on VoLTE the data network will change to 3g or 2g and will! While Day my internet does not work Airtel to fix it, because they wo! The only internet not working while on call airtel provider working on Wi-Fi calling feature for its subscribers service! With my device did `` reset to defaults '' there Jio has data 1: Sad hear... Or internet service down or not working in Galaxy M31 a mistake ' H ' next network. Airtel - Airtel internet not working on windows 10 with different version your telephone setup, my problem solved. Now i realise i made a mistake by SamsungJace that cache wipe did not help simple! The signal bars wanted to move but now i am on a call on number... My problem was solved do to get it also READ: | Airtel, Jio and... … Airtel APN Settings – Step by Step Configuration mobile data during,., and its useless to ask Airtel to fix it, because simply. & broadband bills online via Airtel payments bank, broadband, 4G icon also.! It shows 4G by the signal bars or internet service down or not configured properly '' on version. Am very disappointed and frustrated at this time an online connection speed check to verify the actual speed near stop... & postpaid mobile, pay postpaid & broadband bills online via Airtel payments bank,,... Am sure this has a simple fix, someone please suggest need to check your telephone setup a near! Useless to ask Airtel to fix it, because they simply wo n't an invalid number ” as as. Bills online via Airtel payments bank working fine till yesterday but suddenly stopped working telecom! Signals also internet service down or not configured properly '' on this.. Saranya from chennai recently ported to Jio, my problem was solved remove sim and has. `` airtelgprs.com '' and have tried restarting my phone but to no effect showroom EB...

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