And the couple we rented from were fantastic to work with. I would most definitely recommend you to anyone. Turo Claims Associate under name Evan Kramme didn’t care about anything I wrote. good Experience. It was a very nice experience for my friends and I. I will most likely use Turo in every state. The Worst. The car was clean. Trump Vancouver brings to the city an unprecedented level of glamour with the city’s first and only poolside lounge, Drai's Vancouver, The Trump Champagne Lounge, Mott 32 - Chinese fine dining restaurant, 5,000 sq.ft. I would like to see in this policy where the windshield is positively classified as non-body, or a separate entity from the body on the vehicle, and, additionally, an explanation for why a WINDSHIELD is not mentioned in your EXTERIOR wear and tear policy. In just under nine years, Turo has quickly dominated the peer-to-peer car rental market. Turo was first mentioned on PissedConsumer on Mar 07, 2016 and since then this brand received 370 reviews.. Turo ranks 26 of 357 in Rentals category. The company allows private car owners to rent out their vehicles via an online and mobile interface. I even asked if they can just file this bug to their engineers and that was answered with more pointless advice for me to work it out with my bank. On top of the Polaris Slingshot being a really cool 3-wheeled … Therefore it felt like I was getting a bit more added protection (because it was a car rental company versus a … Patrick the host checked the car and left a great review. I believed her without asking for the language of the policy (my mistake, clearly. Car and faith in online companies stolen. They have defrauded me out of nearly $600 after the vehicle I rented became disabled through no fault of my own on the 3rd day of my 9 day rental which is aproximately $400. No explanation. They kept saying I would get an email . Perfect service. I asked if they can do anything to make this right and was answered with "Sorry we don't have any promotions at this time". If you try listing with Turo come back and let us know about your experience. Turo, Inc. On January 24, 2018, a complaint was filed against Turo Inc., (Turo) by the San Francisco City Attorney’s office. Find companies that can supply your organization with the goods, services and technology it needs. In a sense, the platform is like Airbnb but for cars. Please contact us here. Turo in Vancouver. 4) The claims process comes back with a these following “details” and a bill for $500 per the insurance policy: “Breakdown of claim costs: The total cost of this claim is: $723.61 Damage amount: $623.61 Processing fees: $100.00”. On top of that, I got to have their customer service just tell me to deal with it through my bank with no explanation or make-goods. Turo Auto Claim reviews: Worst experience of my life in car rental. The appeal of the service should be obvious, rent out your car to make some extra money, or rent a car to save money. Highly suggest you stick with a rental as the prices are pretty much the same. 20 Turo jobs including salaries, ratings, and reviews, posted by Turo employees. Audi SQ5 2018. When Turo contacted me, I replied immediately, explaining the whole situation and attempting to dispute that claim. Vancouver isn't as full of alternatives in Turo as Toronto or the GTA, but still, there are some excellent alternatives: Lowest Pricing. Turo is an American peer-to-peer carsharing company based in San Francisco, United States. Turo has seen rapid growth in the last few years. 3) I contacted their customer service line before submitting a claim and spoke to someone who assured me it would be covered so I should go ahead with their claims process (I have the call reference # if they wanted to check). Since its launch in Canada in 2016, Turo has grown to 850,000 members in Canada with a fleet of 35,000 cars in Alberta, Ontario, Quebec and Nova Scotia, according to a Turo news release. Before we arrived, Brandon was on top of all questions we had about the trip. This part will be one of the most uncomfortable responsibilities of running a Turo fleet. That evening I was never offered a replacement key I was just told by the TURO representative that they were sending a tow truck. I land in LA, get my uber ($50) to drive an hour away from LAX to pick up an Audi tt (amazing car for the weekend) except when I get to it it looks like the last renter drove it through the sahara desert. TURO voided the insurance I paid extra for because they say I violated the terms by abandoning the vehicle. I wish last trip with Turo in San Francisco wasn't like this. Write review. I lost an entire day of my vacation to get replacement vehicle from a different company which cost about $100 more that my original booking with TURO for a much lesser vehicle. Den was the best host ever. Turo in Vancouver. Feb 07 Marisel. Add a company. Although there are some hosts that are not nice because they ask what nationality you're from and if you tell them that you're from this place they will say, "Sorry we rented the car," so yeah maybe Turo needs to let the hosts know not to be racist when renting out their cars to individuals that are wanting to rent cars. Transport. FAQ. They give renters a chance to access unique automobiles that traditional rental companies don’t have. I like the fact that you get to choose your car ahead of time. Is your credit card’s travel insurance enough? Share on Facebook Barry Choi on February 14, 2017, By Visit Turo’s website to see all of its available options. 164 Turo reviews. Some car owners require a pickup and return location, typically in a public space, while others may deliver to a specific destination for an additional cost. Turo and our host … Location . We are back with another family vacation vlog. Users host their vehicles on Turo so that when they’re not in use, people can rent their car for a specific window of time. Turo is by no means a sketch company.. Turo represents a great leap forward in the car-rental space: the ability to cut out agencies (and their hefty fees) is just the latest example of how the sharing economy is opening up new opportunities for consumers. It’s pretty straight forward. This is a great service. This is an extremely frustrating and stressful process and I’m worried about my health as this triggers my anxiety! Researching your next vehicle? Read Why so many Canadians are RVing right now, How do I get a dealer to honour a car warranty? Its a joke of a company. Would recommend renting from Ethan if you visit Kailua Kona Hawaii. I don’t want to sound negative, but looking online, there have been reports of cars being damaged or stolen. Didn't even offer to file the bug to their developers. Read WestJet’s COVID refunds—can you get your money back? The host was outstanding, good information and instructions to pickup the car, the process was simple and smooth???? 4.2. starstarstarstarstar_half. The big advantage to a Turo car rental is the money you’ll save vs. renting through a regular car rental company, such as Budget, or Enterprise. Ask a question Recent Conversations. Racist Platform. My experience with Turo is a bit unique because I ended up booking through a car rental company that was listing their cars through the Turo website. Unfortunately I only needed one more hour on top of these 4 days but the app only allows extending the trip by an entire day, although the return time was 9pm and the car was free for the rest of the night. 1) We were driving on the highway when a rock hit the windshield (a small rock, the crack is about as long as a fingernail as evidenced in photos). I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. Top Ranked Companies #2 Enterprise CarShare chevron_right. In Vancouver, Turo looks to fill the void after car sharing service Car2Go–which had 200,000 cars listed–exited the city earlier this year, reports The Province. Furthermore, at the point of publication, we do our best to ensure the information we produce is accurate, however, sometimes prices and terms of the products are changed by the provider without notice to us. Reliability. This week they charged my card for $560 . Those listing their cars are obviously hoping to make additional money, but some of turned it into a full-time business. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. It’s pretty straight forward. Also Turo charges both an appraisal fee (which I wasn’t charged in this case bc there was no appraisal) and up to $150 for a "processing fee" for any claim that's filed against you. Exchange, Refund and Cancellation Policy. Return was easy as well. Turo was a life saver to find the type… Turo was a life saver to find the type vehicle we needed on short notice. Customer service. At the very least, do your due diligence. Turo is really good and convenient. Thank you Turo. Share on Reddit Everett M. - October 26, 2019. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. This guys hired the debt collection agency against me for the damage I didn’t make! Turo is the car rental sibling of AirBnb, and thank heavens for them! | Read 3,601-3,620 Reviews out of 5,607 However, Turo may not be the best option for all travelers — one-way trips aren’t available, and owners typically limit how many miles can be driven. Be the first one to find this review helpful. Hopefully this Turo review showed you how it's possible to make money renting your car. Got a chance to see my mother for the holiday and had a really professional host that was flexible with his time and very accommodating. But should you use it? IS A SCAM OWNERS/ RENTERS BEWARE. Original review: Dec. 21, 2019. View Profile #3 Uber chevron_right. Where to buy real estate now: How we found the best deals in Canada, A guide to the best robo-advisors in Canada for 2020, Best high-interest savings accounts in Canada 2020, Compare the Best GIC Rates in Canada 2020, More than 800 makes and models of cars available. They response quickly and professionally. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Contact Turo Fast Facts: You can typically find the answers to questions via our instant answers tool. Furthermore, please explain: 1) Why I am being charged twice the rate the owner gave me for a replacement windshield. Find helpful customer reviews and review ratings for businesses near you. Turo’s mission, to put the world’s 1B+ cars to better use, is inspiring, pioneering and has positive impact on millions of people. Pros * Excellent internal communication and transparency. Only after that he contacted me saying that his roof has bumps and accused me of doing that?! I purchased their standard insurance policy with a $500 deductible. of elegant, impressive meeting spaces. IS A SCAM OWNERS/ RENTERS BEWARE. Originally it was available just in the U.S. but it’s now expanded to Canada, and the U.K. If he gets it replaced for $340 (as he quoted me- I have a screenshot), why would I pay twice that for a fix up that didn’t actually cost that much? Doing this full-time won’t appeal to most people, but it’s definitely a good side hustle. Turo offers a wide variety of flexibility and customization to drivers who need to rent a vehicle. Reviewing the car details and the host reviews on Turo.com is a necessary way to ensure you know what you’re getting into, and don’t face a Breakdown of your own like Ford did, from One Mile at a Time. Equity in car rentals - finally! Categories . It went that far that yesterday the debt collectors reached out to me! This is the Turo company profile. Renting a car vs. and listing your car to rent to other Turo members. Maybe consider simplifying it, or at least break it into smaller logical steps. 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Find companies that can supply your organization with the goods, services and technology it needs so... He picked me up early, when you ’ ll want to keep your up! Going well up until I returned the car, model, features, etc first timer I heard. Rented with your service ’ re not using your vehicle and upload images timer I had figure! Something goes wrong message from the minute I booked, up until first. Few areas of improvements a new tire as the previous one had multiple patches applied to already... You what ’ s like test driving your next potential car and frequently, so I turned down the.! Has quickly dominated the peer-to-peer car rental reviews: Beware of this insurance Scam found on. Review showed you how it 's possible to make similar concepts work but have ultimately shut down was... Count in the company 's TrustScore Atari status 1 review the service, such prepaid. That allows private car owners the ability to rent a vehicle myself I was even to... 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